Frequently Asked Questions
     
  View Entrepreneurs FAQ  
 

Q. Where can I find the schedule of training for the month?

   A. Click Training Schedules for the month button.

  
 

Q. Where and how can we purchase the available video courses and gabay sa pagnenegosyo?

   A. • Click Instructional Video Courses
       • Click Livelihood Publications

  
 

Q. Where can we buy a Kabuhayan ePINS or Kabuhayan Prepaid Card?

   A. Click where to buy kabuhayan ePINS/Prepaid Card

  
 

Q. What other services or products TRC is offering?

   A. • Technology Center
       • Technology and Livelihood Development Center (TLDCs)
       • Greater Multimedia Access (GMA) Technovans
       • Joint Business Venture Development
       • Negosyo to Go

  
  About access to eTechnobank (eLibrary)  
 

Q. I have already signed up for my e-Technobank account, but I still cannot log-in.

   What Should I do?

  
    A.

Please sign up again and make sure you have filled up all the requested information in the sign-up page.

Your eTechnobank ID and password is case sensitive, please check if the CAPSLOCK key is On or Off. Type exactly the eTechnobank ID and password as created.

  
  Q. How do I access the TRC technology library?  
    A. Whether you are a Prepaid user or Guest user you have to click the sign up page button to create your own password.

As Guest, you can still view the technology library materials although you can not download the full text or multimedia clips. You are, however, given the option to load you account using its Prepaid cards.

As Prepaid card user, you can load or reload your account and download our technology materials in print or multimedia clips.

Always remember your username and password, because that will be your permanent e-Technobank Account. 		 
  Q. What if I can't find the topic that I want?  
    A. This can either mean two things:  
      a. The material being sought does not yet exist in TRC's databases.
b. The material exists in the TLRC databases but is yet to be listed in the Technology Library.		  
   

For existing materials that are not yet listed in the Technology Library, you can visit the TRC Technobank at the 4th Floor of the TRC Bldg., 103 J. Abad Santos St., Little Baguio, San Juan City.

In either case, we highly suggest that you provide feedback to the Site Administrator by sending an email to elibrary@tlrc.gov.ph

  
  Q. I found the material that I want. How do I get a copy?  
    A. For printed materials in digital text format, you must have Acrobat Reader to open the file.

For video materials, your computer must be equipped with a video player such as Windows Media Player, DIVX PLayer or CODEC to open the file.		  
  Q. How do I load/reload my account?  
    A. Secure a Kabuhayan Prepaid Card/s or Kabuhayan Prepaid PIN/s at any of the authorize outlets found by clicking the 'Where to buy' button.

There are 2 ways of reloading/loading your account:

  
    a. Loading/reloading in the login page. ( Log-in page is the page where you enter your eTechnobank ID and Password)  
    1. From TRC homepage click eTechnobank then Technology Library.  
    2. Just below the login page click 'Reload your e-Technobank prepaid account' button.  
    3. In the pop-up window fill-in the boxes provided for username/eTechnobank ID, password, Card number, and Card PIN. then click 'Load Now'.  
    Note: All entries are case sensitive, type exactly as written in the card.

The card number and card PIN are alphanumeric please be careful in recognizing letter 'o' from number '0'.		  
    b. Loading/reloading in the search result page:  
    1. Click eTechnobank then Technology Library.  
    2. Type the correct eTechnobank ID and password in the textbox provided.  
    3. Perform simple search or advance search by choosing keyword/s in the viewlist and click search.  
    4. In the research result page click 'Reload your prepaid account' button located in the upper left corner of the screen.  
    5. A pop-up window will appear, just key in the card number and click card PIN and "Load Now".  
    Note: Upon successful loading/reloading of your Kabuhayan Card/PIN, the expiration will be sixty (60) days.